Job Description

Software Engineering Manager, Product Recommendations

Join to apply for the Software Engineering Manager, Product Recommendations role at Wayfair

Who We Are

Candidates for this position are preferred to be based in our Boston office and will be expected to comply with their team's hybrid work schedule requirements (3 days/week in office Tues-Thursday).

Wayfairs Product Recommendations team builds the core platforms and services that allow our customers to discover & buy the products they love. Just last year alone our team has contributed to hundreds of millions in incremental revenue. We do this by leveraging Wayfairs extensive customer and product data to deliver trusted and valuable recommendations in real-time using custom machine learning models. We productionalize these ML models as microservices and build data pipelines necessary for inference and model training.

Our services are used across storefront and marketing channels and are called over a billion times a day. Our services need to support both the real time customer traffic and batch email jobs which present unique challenges in scalability, throughput and response times.

Were looking for an experienced engineering manager to join our team to help us build our next-generation product recommendations platform. We are a highly impactful & fully autonomous team. Our models, services and platforms leverage a massive amount of customer and catalog data in real time to deliver a personalized experience to customers who browse our site. We have an ambitious set of goals to shape the future of Wayfair and we are looking for an engineering manager to help accelerate and build upon the results weve delivered so far.

What Youll Do

• Lead and manage a team of 5 - 9 engineers focused on building services, integrations and tools powering the Business and its interactions with partners.
• Own the output of the team both from a technical and performance perspective.
• Mentor engineers in the team through training, coaching, code reviews, and 1:1 mentorship providing career and professional development for your staff.
• Work not only within your pod, but across the workgroup and wider Wayfair Engineering to deliver value in a collaborative environment.
• Be accountable for the systems built by your team including technical design, development, test, monitoring, and deployment.
• Engage your team to construct the technical roadmap and lead planning, delivery and continuous improvement.
• Partner with product on defining roadmaps and ensure the team has a compelling mission with well defined KPIs to measure progress and success.
• Raise the bar from both a technical and process perspective.

We Are a Match Because You Have

• 6+ years of software development experience with strong familiarity in Java SpringBoot. Experience with GCP or AWS is a plus.
• 3+ years of experience managing a high performing engineering team.
• Bachelors degree in Computer Science, Computer Engineering or equivalent combination of education and experience.
• Experience with scaling low-latency REST/gRPC, ML-powered services.
• Understanding of integrating ML models (TensorFlow, ONNX, or Python gRPC) into production services.
• Proficiency with Docker, Kubernetes, Helm, and CI/CD pipelines (e.g., ArgoCD, GitHub Actions).
• Practical use of Redis, Elasticsearch or NoSQL stores (Aerospike, BigTable, etc) for low-latency workloads.
• Ability to think creatively and find opportunities in processes, code and architecture to improve.
• A collaborative approach to problem solving and strong communication skills, able to work effectively with engineers, product managers, machine learning scientists, data scientists and business stakeholders.

Why Youll Love Wayfair

• Time Off:
  • Paid Holidays
  • Paid Time Off (PTO)
• Health & Wellness:
  • Full Health Benefits (Medical, Dental, Vision, HSA/FSA)
  • Life Insurance
  • Disability Protection (Short Term & Long Term Disability)
  • Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)
  • Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)
  • Caregiver Services
• Financial Growth & Security:
  • 401K Matching (Employee Matching Program)
  • Tuition Reimbursement
  • Financial Health Education (KnowYour Finite Education - KOFE)
  • Tax Advantaged Accounts
• Family Support:
  • Family Planning Support
  • Parental Leave
  • Global Surrogacy & Adoption Policy
• Professional Development & Recognition:
  • Rewards & Recognition
  • Global Employee Anniversary Awards
  • Paid Volunteer Work
• Unique Perks:
  • Employee Discount
  • U.S. Bluebikes Membership
  • Global Pod Outings
• Work/Life Balance:
  • Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments

Assistance For Individuals With Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

Need Technical Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here.

About Wayfair Inc.

Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, were reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth, constant learning, and dynamic challenges, then youll find that amazing career opportunities are knocking.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology
• Industries

We are looking forward to your application!

Equal Opportunity Employer

Wayfair is a place you can call home. Were a community of innovators, risktakers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and wellpositioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all. Every voice, every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

Job Tags

Similar Jobs