Job Description

Associate I, Textiles Production

The Associate I, Textiles Production will primarily work in a production environment sorting, hanging, pricing, and tagging donated textiles while following company quality standards and guidelines to determine which items will be placed on the sales floor to be sold. The Associate may occasionally be in contact with customers and expected to be responsive in communication and provide excellent customer service.

Essential Functions:

• Sort donated textiles by season, color, and quality of product.
• Inspect textiles to ensure the product is in good saleable condition (buttons, zippers, etc.)
• Hang, size, and price, tag, and prepare textile items to be sold by loading them on Z-racks.
• Make decisions to price according to Goodwill standards of quality and value of the product which may include researching the item's value on the internet or utilizing other company tools and standards.
• Provide excellent customer service to fellow staff and customers; answer product questions as needed.
• Follow all retail center policies and procedures.
• Follow all safety processes and procedures to help provide a safe working environment for employees and customers.
• Crosstrain as needed in other departments and areas when required.
• Maintains a clean and organized work area to provide a safe and efficient workflow for employees and customers.

Qualifications:

• Education: A high school diploma or equivalent preferred.
• Experience: One (1) year of retail experience preferred.
• Other: Must have attention to detail and ability to make decisions. Ability to use basic technologies to be able to follow company standards. Ability to use good judgement to assess quality and value of textile product and pricing, researching value, as necessary. Must have the ability to use a dolly and pallet jack as required. Must be able to work a varied schedule which may include weekends, evenings, and holidays as needed with occasional overtime. Must be able to communicate effectively with customers, managers, supervisors, staff, and peers.

Core Competencies:

• Communication, Level 1
• Customer Focus, Level 1
• Excellence, Level 1
• Knowledge and Skills, Level 1
• Teamwork, Level 1
• Trust, Level 1

Functional Competencies:

• Time Management

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or We promote a Safe & Drug-free Workplace.

Physical Requirements:

• LIFTING: Heavy: 45 lbs & over - OCCASIONALLY
• Moderate: 15-44 lbs - FREQUENTLY
• Light: 14 lbs & under - CONTINUOUSLY
• CARRYING: Heavy: 45 lbs & over - OCCASIONALLY
• Moderate: 15-44 lbs - FREQUENTLY
• Light: 14 lbs & under - FREQUENTLY
• PUSHING/PULLING - FREQUENTLY
• REACHING: Above Shoulder - FREQUENTLY
• At Shoulder - CONTINUOUSLY
• Below Shoulder - CONTINUOUSLY
• TWISTING - CONTINUOUSLY
• BENDING - FREQUENTLY
• KNEELING/CRAWLING FREQUENTLY
• SQUAT - FREQUENTLY
• CLIMBING: Use of legs only (stairs) - OCCASIONALLY
• Use of arms & legs (ladders) - OCCASIONALLY
• HEARING - FREQUENTLY
• VISION: Visual, close - CONTINUOUSLY
• Visual, distant - OCCASIONALLY
• Visual, depth perception - FREQUENTLY
• HANDS/FINGERS: Simple grasping - CONTINUOUSLY
• Fine Manipulation - CONTINUOUSLY
• Repetitive Movements - CONTINUOUSLY
• WALKING - FREQUENTLY
• STANDING - CONTINUOUSLY
• SITING - NEVER
• SPEAKING - OCCASIONALLY

Other, please describe - Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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