The Room Inspector plays a key role in ensuring that guest rooms and public areas consistently meet brand standards of cleanliness, appearance, and overall guest readiness. This individual conducts detailed inspections, supports housekeeping staff, and ensures that guests have a positive and comfortable stay at hotel.
Inspect guest rooms and public areas for cleanliness, presentation, and compliance with Hilton brand standards.
Report and follow up on deficiencies such as maintenance issues, linens, amenities, or housekeeping standards.
Support, coach, and provide feedback to Room Attendants to ensure quality and efficiency.
Communicate daily room assignments and updates to the Housekeeping Manager.
Verify proper stocking of housekeeping carts and supply closets.
Assist in training new housekeeping staff on inspection standards and cleaning procedures.
Coordinate with Maintenance and Front Desk for timely room status updates.
Uphold safety standards and ensure compliance with health and sanitation regulations.
Handle guest service requests professionally and promptly when encountered during inspections.
Perform other related duties as assigned by management. Perform any other job related duties as assigned.
Ability to work in a fast-pace, high-energy and demanding work environment.
Strong attention to detail.
Ability to establish and maintain effective working relationships with associates and guests.
Able to understand and follow all safety related procedures while performing all tasks.
Regular attendance in conformance with the standards is essential to the successful performance of this position.
Comply with attendance rules and be available to work on a regular basis. Able to work varied shifts, including Weekday, Evenings, weekends and holidays.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
While performing the duties of this position, the job regularly requires standing and walking for an entire shift and perform repetitive motions, bending, stretching, reaching, stooping and pushing up to 20-30 pounds.
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