Job Description

Senior Manager, Engineering- Payments at Crate & Barrel summary:

The Senior Manager, Engineering - Payments leads the design and development of enterprise payment systems, ensuring scalability, security, and regulatory compliance. This role manages a team to deliver integrated payment processing solutions encompassing multiple payment methods and fraud prevention. The position requires expertise in payment networks, cloud platforms, software development, and leadership within an agile environment.

We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too . We’re looking for a driven professional with an inclusive mindset to join our team as a Sr Manager, Development - Payments

We are seeking an experienced Senior Manager to lead the design and evolution of our enterprise payments team and systems. This role is critical to driving our payment technology strategy, ensuring scalability, security, and compliance while delivering exceptional customer experiences. The successful candidate will design and manage solutions that handle payment processing, support multiple payment methods, and integrate with various financial institutions and payment networks.

• This position is fully remote
• This role is a People leader position

A day in the life as a Sr Manager, Development - Payments…

• Design, manage team and execute enterprise-level digital and retail payment system supporting card payments, digital wallets, remote payments, buy now pay later and emerging payment methods
• Lead design decisions for payment processing platforms, including real-time transaction processing, settlement systems, and reconciliation frameworks
• Establish technical standards and best practices for payment system development
• Evaluate and recommend payment technology vendors, platforms, and third-party integrations
• Develop fraud detection and prevention systems integrated with payment flows and multi-channel payment acceptance (online, mobile, in-store, call center, API)
• Create technical specifications for payment routing, switching, and optimization systems
• Develop real-time payment monitoring, alerting, and reporting capabilities
• Ensure payment systems meet PCI DSS and other relevant regulatory requirements
• Develop tokenization, encryption, and secure key management solutions
• Implement security-by-design principles across all payment touchpoints and collaborate with security teams on vulnerability assessments and penetration testing
• Develop APIs and integration patterns for payment service providers, acquiring banks, and card networks
• Develop solutions for payment orchestration and intelligent routing
• Define standards for payment data formats, messaging protocols, and communication interfaces
• Develop integration patterns for enterprise financial systems, accounting platforms, and business applications
• Mentor development teams on payment domain knowledge and career goals
• Lead technical design reviews and governance processes
• Collaborate with product managers, business analysts, and stakeholders on payment features
• Work with DevOps teams on CI/CD pipelines and deployment strategies for payment systems

What you’ll bring to the table…

• Understanding of payment ecosystem: acquirers, processors, schemes, and regulatory bodies and knowledge of fraud detection algorithms and risk management systems
• Experience with payment tokenization, 3DS authentication, Authorization strategy, capture strategy, refund strategy and security protocols
• Understanding of settlement, reconciliation, disputes, chargebacks and financial reporting requirements
• Excellent communication skills with ability to explain complex technical concepts
• Leadership experience in building and managing payment team to support cross-functional teams
• Experience working in agile development environments

We’d love to hear from you if you have…

• Bachelor's degree in Computer Science, Software Engineering, or related field
• 8+ years of software development, payment systems and people management
• Expertise in payment networks (Visa, Mastercard, AMEX, Discover etc.,) and processing flows
• Expertise in payment platforms (Adyen, Synchrony, TNS, ACI, Cybersource, Imprint, Braintree, Paypal, Affirm, Klarna, Venmo )
• Strong knowledge of payment methods: cards, remote payments, real-time payments, digital wallets, buy now pay later
• Deep understanding of payment industry standards (ISO 8583, ISO 20022, EMV, PCI DSS)
• Experience with cloud platforms (AWS, Azure, GCP) and payment-specific services
• Proficiency in microservices architecture, event-driven systems, and API design
• Knowledge of programming languages: .NET, python or similar enterprise languages
• Experience with databases: SQL, NoSQL, and distributed data systems
• Understanding of DevOps practices, containerization (Docker, Kubernetes), and CI/CD

#li-remote

Minimum Starting Rate: $160,000.00 Annually Up to: $200,000.00 AnnuallyPay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.

Keywords:

payment systems, payment processing, fraud detection, digital wallets, PCI DSS compliance, payment tokenization, cloud platforms, API design, microservices, financial technology

Job Tags

Local area, Remote work,

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