Collins Aerospace’s ARINCDirect flight support services offer a single, comprehensive suite of services and support for streamlined, flight operations – from takeoff to landing, and everything in between. Across the country and around the globe. Our ARINCDirect flight support services provide best-in-class flight planning, cabin connectivity and flight operations management. As an Aircraft Dispatcher and Flight Plan Coordinator who facilitates ARINCDirect flight services; you will be providing business aviation customers with the tools, information, and empowerment they need to effectively satisfy aviation customer requests. Also, you will be striving to create a cooperative atmosphere where knowledge is shared amongst team members to provide best-in-class service to our customers. What You Will Do: Be responsible for interacting with business aviation customers (pilots, dispatchers, flight operations, air traffic control) via telephone and email exchanges during all phases of flight planning and operations. Create and disseminate computed flight plans including: assessment of weather conditions, NOTAMs, weight and balance, runway analysis, and aircraft performance calculations. Relay sensitive aviation messages. Provide logistical assistance for flight crews. Provide customer account, software, troubleshooting, and training support. Flexible coverage of multiple shifts in support of 24/7 operations, including holidays. The Flight Coordinator position is an essential personnel position meaning that you may be required to report for work during inclement weather. Qualifications You Must Have: Typically requires an AA/AS degree (or other 2-year post high school training) with a minimum of 6 years of relevant experience. Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position. Qualifications We Prefer: Experience in any of the following: aircraft dispatch, air traffic control, flight planning, aviation, meteorology, or certified pilot. PC operating experience in a professional environment including standard office suite. Must be able to communicate well both verbally and in written form. Ability to handle multiple customer requests simultaneously and accurately. Work well in a team environment. Bilingual (Spanish) desired. FAA Dispatcher Certificate. What we Offer: Some of our competitive benefits package includes: Medical, dental, and vision insurance; Three weeks of vacation for newly hired employees; Generous 401(k) plan that includes employer matching funds; Tuition reimbursement; Life insurance and disability coverage; Ovia Health, fertility, and family planning; Employee Assistance Plan; Incentives for a Healthy You; Autism Benefit; Doctor on Demand; Adoption Assistance; Second Opinion program; And more! Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
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