Job Description

Sr UX Program Manager, Amazon Music Design

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Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, audiobooks, concert livestreams, and artist merch, Amazon Music is innovating at some of the most exciting intersections of audio entertainment and culture. We offer experiences that serve all listeners with our different tiers of service (Free, Prime, Unlimited). Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.

Do you love music and are excited about building the future of audio entertainment experiences? Are you driven by directly impacting the look and feel of customerfacing applications? Do you want to collaborate with design experts to deliver groundbreaking experiences for our customers? If so, the Amazon Music Product Design team is looking for a talented, passionate Design Program Manager with a track record of delivery, ownership and attention to detail.

Key Job Responsibilities

• Lead program management for several projects, including scheduling, tracking and communication
• Lead design operations, including roadmaps, backlogs, and intake processes
• Work closely with design leadership on prioritization, goaltracking, and resource planning
• Drive review cadences, status updates, and timely delivery across product development lifecycles
• Document and optimize frameworks, standard processes, and best practices for the design team
• Drive effectiveness in design team rituals through measurement and documentation
• Facilitate knowledge sharing and collaboration across UX portfolio teams
• Identify opportunities for training and support resources to enhance the team's capabilities
• Facilitate crossfunctional collaboration between design, product, engineering and marketing teams
• Provide regular updates and communicate effectively with key stakeholders
• Escalate issues, anticipate tradeoffs, and balance business needs with customer experience constraints
• Maximize business benefit while delivering exceptional user experiences

Basic Qualifications

• 6+ years of design experience
• Experience understanding needs of business and end customers and translating them into right solutions
• Experience gathering and analyzing large amounts of data and delivering continuous business improvements

Preferred Qualifications

• Knowledge of project management tools and methodologies (agile to waterfall)
• Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Job ID: A3114429

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