Job Description

BC forward is currently seeking a highly motivated Junior Systems Administrator for an opportunity in Indianapolis, IN.

Summary:

• Position Title : Junior Systems Administrator
• Location: Indianapolis, IN 46280
• Anticipated Start Date: 02/17/2025
• Duration: Full-Time Employee
• Travel: None
• Work Requirement: W2, sponsorship cannot be provided for this role.
• Pay Range: $50,000/year - $55,000.year

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Position overview:

As a Junior Systems Administrator at BC forward , you will play a crucial role in maintaining and supporting our IT infrastructure. You will be responsible for:

• Tier 1 and Tier 2 Support: Providing technical support to end-users for hardware, software, and network-related issues via phone, email, or in-person. Diagnosing and resolving incidents and service requests efficiently, escalating to higher tiers when necessary. Maintaining a detailed log of all support requests and resolutions in the ticketing system.
• Employee Onboarding: Managing IT onboarding processes for new employees, including setting up user accounts, configuring workstations, and ensuring proper access to applications and resources.
• System Maintenance : Monitoring and maintaining servers, workstations, and network equipment to ensure optimal performance and availability. Applying updates, patches, and security configurations to all systems and applications.
• Security Management: Implementing and managing security measures to protect against malware, ransomware, and other threats. Conducting regular security audits and vulnerability assessments.
• Software Management: Administering and supporting enterprise applications, including Office365/M365. Managing software licenses and ensuring compliance with vendor agreements.
• Cloud Services: Managing and supporting cloud infrastructure on Microsoft Azure, including virtual machines, storage accounts, and network resources. Implementing and managing identity and access management with tools like Entra ID.
• Documentation: Creating and maintaining comprehensive documentation for system configurations, standard operating procedures, and troubleshooting guides.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Office365/M365: Comprehensive understanding of administration, including user account management, Exchange Online, SharePoint Online, Teams, and OneDrive.
• Microsoft Azure: In-depth knowledge of cloud infrastructure, including virtual machines, storage, networking, and identity management (e.g., Entra ID).
• Active Directory: Expertise in managing and maintaining Active Directory environments, including user and group management, GPOs, and security settings.
• Operating Systems: Proficient in Windows Server and Linux administration, including installation, configuration, and maintenance.
• Networking: Strong understanding of TCP/IP, DNS, DHCP, VPN, firewalls, and network troubleshooting.
• Virtualization: Experience with virtualization technologies such as Hyper-V.
• Scripting : Basic scripting skills (e.g., PowerShell, Bash) for automation and task management.

About BCforward:

BCforward began as an IT business solution and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full-service personnel solution’s organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over the years of catering to our customers’ specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

We must inform you that during the hiring process, we may ask for you to disclose and provide us with various categories of your personal information, including identifiers such as your name and address, professional information, commercial information, education information, and other related information. Please note that we will only use this information to facilitate and complete the recruiting process. This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing to cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to and including both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration.

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