Job Description

Immigration Services Officer

This position is located in Field Operations Directorate, Office of Field Operations, Southeastern Regional Office Locations. As an Immigration Services Officer, you will adjudicate complex and precedent setting cases, provide oversight to lower level Officers and perform analytical and evaluative work associated with U.S. Citizenship and Immigration Services (USCIS) program activities.

Responsibilities:

• Adjudicating complex cases, conducting security checks, identifying fraud, interviewing applicants and petitioners, ensuring program quality assurance, conducting training and liaising and communicating decisions.
• Assuming authority on the adjudication of cases involving national security and egregious public safety concerns.
• Independently conducting legal research and preparing briefs, position papers, legal decisions and opinions, notices of intent, notices to appear in removal proceedings and motions/responses to the court.
• Developing standard operating policies and procedures designed to detect and prevent benefit fraud and monitor progress to determine if objectives are being met.
• Analyzing the effectiveness of existing and proposed standards, regulations and policies.

Requirements:

Conditions of Employment:

• You must be a U.S. Citizen or U.S. National to apply for this position.
• Successfully pass a Background Investigation including financial disclosure.
• You must pass a drug screening.
• You must submit resume and supporting documentation.
• Males born after 12/31/1959 must be registered with the Selective Service.
• Political appointees may require OPM approval before on-boarding.
• USCIS applies the Telework Enhancement Act of 2010 to its telework program.
• This position IS NOT considered "essential" for purposes of reporting to work when the facility might otherwise be closed.

Residency Requirement:

• There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.

Probationary Period:

• You may be required to serve a probationary period of 1 year.

Qualifications:

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 12/04/2025. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 12/04/2025.

GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:

• Making final determinations on complex and sensitive immigration cases.
• Reviewing immigration cases for fraud and national security concerns and rendering decisions.
• Providing training, coaching, or mentoring to ensure quality and consistency in the immigration adjudications process.

Please read the following important information to ensure you submit everything we need to consider your application:

It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 12/04/2025. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education.

Please ensure EACH work history includes ALL of the following information:

• Job Title (include series and grade if Federal Job)
• Duties (be specific in describing your duties)
• Employer's name and address
• Supervisor name and phone number
• Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
• Start and end dates for each grade/pay level if you've held a federal position.
• Full-time or part-time status (include hours worked per week)
• Salary

Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.

Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.

Education:

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.

Training:

If you have not already done so, you will be required to attend and complete a USCIS Officer training course. This is typically provided through a blended approach of virtual instruction followed by in-residence instruction at a training venue. Training must be successfully completed according to the standards of the agency. Failure to do so will be grounds for mandatory removal from the position. Such failure will result in either reassignment to a different position, demotion or separation by appropriate procedures.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

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