Job Description

Job Description

Job Description

Position

The claims department has an immediate opening for someone who can demonstrate the WCF values to join their team as a Claims Technician . This is a full-time, non-exempt position that works out of WCF's Roseville, CA office. Hybrid (in office/remote) work is available after training.

Responsibilities

The claims technician provides administrative support to our claims adjusters to ensure excellent service to claimants, policyholders, medical providers, and other customers. This includes:

• Answering phones and providing information to callers.
• Typing correspondence.
• Transcribing recorded statements and dictation.
• Preparing medical records for Attorney's and physician offices for appointments
• Preparing other documents and performing other duties as required.
• Understanding of medical terminology
• order and maintain office supplies and in coming mail

Qualifications

The most qualified candidate will have:

• High school diploma (or equivalent);
• Two years of experience in a related office environment;
• Microsoft literacy and computer savvy;
• Transcription skills and demonstrated ability to type at least 40 wpm;
• Excellent organizational skills and punctuality;
• Interpersonal and telephone skills;
• Flexibility to accommodate changing workloads and assignments, and;
• Outstanding communication skills and ability to work effectively within a team

An internal candidate should have six months in their current position, acceptable job performance, and must notify their current supervisor that they've applied for the position.

Pay for this position is $21-$27/hour depending on experience and education/certifications.

WCF INSURANCE DE&I MISSION

Promote and embrace a diverse, inclusive, equitable, and safe workplace.

WCF INSURANCE IS AN EQUAL OPPORTUNITY EMPLOYER

WCF Insurance provides equal employment opportunity to all qualified applicants and employees regardless of race, color, religion, sex, age, national origin, veteran status, disability that can be reasonably accommodated, or any other basis prohibited by federal, state, or local law.

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